Quality policy

Understanding the business environment and responding appropriately to it is a fundamental guiding principle of Seltron d.o.o.'s management.
to the changes that are taking place within it. Keeping up with the needs of customers and other stakeholders,
managing business risks and opportunities and acting quickly and effectively in the event of deviations from
requirements are important parts of corporate governance. The requirements and expectations of customers and other stakeholders
is achieved through a quality management system. It is the responsibility of the company's management, and
and all staff work together to implement and achieve objectives in all areas of work. The first and most important objective of the system
quality management is about meeting customer requirements and expectations. It depends on how successful we are
our business success and survival or further development depend on it.
We do this by:
- Total quality and customer satisfaction are the cornerstones of everyone's business
Company,
- we develop customers, employees, suppliers and the company through continuous improvement,
- ensure a high level of product and service quality,
- the safety and environmental performance of products and services must at least meet the requirements of the applicable
legislation and standards,
- our business complies with the law,
- We build quality sustainably through a system of continuous improvement and in partnership with our customers,
- the quality system is planned and maintained in accordance with ISO 9001, in balance with expectations
customers and economic viability,
- We manage our processes in a sustainable, targeted way and measure their effectiveness,
- ensuring the quality of our products and services in an efficient way, providing the necessary
resources to achieve the objectives,
- ensuring competent, responsible and motivated staff, encouraging all colleagues to
Committed to quality, we preserve and build on the company's knowledge,
- through teamwork and a project-based approach, we plan and develop processes, products and services that
meet customer needs and expectations,
- establish fair relationships with suppliers, local communities and other stakeholders
Relationships.
We are all part of a quality management system, and each of us does work that is directly or indirectly
related to meeting the requirements and expectations of customers and other stakeholders. Therefore, each
each individual contributes his or her share to meeting these requirements and thus to the success of the company.

Marijan Hertiš, Director