Personal data controller and contact details
Personal data controller and contact details
This Policy applies to the processing (use) of any personal data by or on behalf of Seltron d.o.o. (the Controller).
Information about the operator:
SELTRON production, trade and brokerage company d.o.o.
Tržaška cesta 85 A, SI-2000 Maribor
Registration number: 5347297000
Telephone: 02 671 96 00
E-mail: info@seltron.si
What personal data we process
Basic contact details (name, surname, telephone number, e-mail address);
Information about the use of our websites (links clicked, time spent) and information about the response to our emails (whether the email was opened, which links were clicked);
The information we need to fulfil the contract and deliver the purchased goods (subject of purchase, price, delivery address, delivery time, payment method, payment date, details of complaints, invoice details, etc.).
Legal bases for processing personal data
We may process your personal data on the following legal bases:
where necessary to comply with our legal obligations (e.g. invoicing for goods purchased);
where the processing of your personal data is necessary for the conclusion and performance of a contract you have concluded with us or because you have requested a quotation from us;
where you have given your consent to the processing of your personal data for a specific processing purpose, in which case you always have the right to withdraw your consent (e.g. for tailored information about our offer based on profiling);
where we have a legitimate interest in processing your personal data (e.g. when we send you an email in case you have left the shopping basket on our website without completing your purchase).
Purposes of the processing of personal data
We may use your personal data for one or more of the following purposes:
communicating with you about the provision of our services and responding to your enquiries;
the conclusion of the contract and the fulfilment of the obligations arising from it;
marketing communications (email, regular mail and SMS);
marketing communications based on tailored or individualised offers and messages, user profiling or grouping, each of which can receive marketing communications with different content. When creating profiles, we also monitor the individual's activity (such as the amount of time spent on certain content, what content they are interested in and the opening of emails) and the frequency and value of past purchases;
to pursue any legal claims and settle any disputes;
for statistical analysis of the sale of our goods and the use of our websites.
How long we keep your personal data and what happens to it after that
We retain basic personal data for as long as you are a registered user of our website.
We retain personal data processed on the basis of your consent permanently or until you withdraw your consent.
We keep records of invoices issued for 10 years from the date of issue.
We keep the data necessary for the conclusion and performance of the contract between you and us for 5 years after the performance of the contract (delivery of the goods).
After the expiry of the retention period, we effectively erase or anonymise the personal data, which means that we process it in such a way that it can no longer be associated with you or attributed to you.
